No audio on Sat Nav!

Faults and Technical chat for the Jaguar F-Pace.
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Joined: Mon Dec 02, 2019 4:24 pm

No audio on Sat Nav!

Post by MICKEY62 » Mon Dec 02, 2019 4:36 pm

Hi there,

I have just purchased a 2017 FPACE and the Sat Nav works but without the audio telling me where to go!

I have pressed the Mute & Unmute on the touchscreen but it makes no difference at all!

The handbook is useless and I have not been able to find any useful help on the web!

So any input would be greatfully appreciated!


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Re: No audio on Sat Nav!

Post by Arnie! » Mon Dec 02, 2019 4:55 pm

Have you tried turning the volume button? From memory it remembers volume settings foe different things, radio, telephone and just maybe sat nav! Been a while since I played with my volume knob as I have everything set the way I like. I might be wrong but worth a try. However I do also recall somewhere in sat nav settings where you can turn sound off also!
3.0 D S ICTP 22" wheels

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Re: No audio on Sat Nav!

Post by goddo » Tue Dec 03, 2019 7:30 pm

Sounds daft but have you gone into sat nav options and turned guidance on?
May be worth trying that as well as the previous suggestion from Arnie.

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Re: No audio on Sat Nav!

Post by lozpace » Wed Dec 04, 2019 8:15 am

If the above don’t work then download a map update and install that they have been known to sort out no sound problems.
F Pace February 2018
2.0 litre 180ps AWD Automaic Portfolio, Santorini Black, 19” 5038 Wheels, Privacy Glass, ICTP 380watt, Heated Steering Wheel, Space Saver Spare, 4 way lumber, InControl Secure Tracker, Service Pack.

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Re: No audio on Sat Nav!

Post by MICKEY62 » Wed Dec 04, 2019 11:16 am

thank you for the responses, I will try them out

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Re: No audio on Sat Nav!

Post by Rog_N » Thu Dec 05, 2019 6:25 pm

You normally need to set a route guidance and the adjust the volume as it’s giving you directional commands. Otherwise turning the volume button just adjusts the audio volume instead.
Indus Silver F-Pace 300 (P300) Sport 22” Wheels, Adaptive Dynamics & LED lights, 360 Cameras plus a few other extras. Expel PPF and Gtechniq total surface bundle.

Gone - Red 66 Disco Sport HSE D180.

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Re: No audio on Sat Nav!

Post by AdamD3.0S » Thu Jan 30, 2020 11:10 pm

Hi - I just registered as my MY2017 f pace with ICTP (bought approved used from jaguar just over a week ago) has this exact same issue and wondered if you ever found a fix. It’s the only thing detracting from a brilliant car and it’s frustrating somewhat!

It’s not muted.
I have tried turning up the volume when the radio quietens as if it’s trying to say something.
The system appears to be running 19b
I bought and downloaded a new map.
None of the voice controls work.
I have not tried disconnecting the battery to fully reboot the system.

I have booked the car into my local jaguar dealer (not the one which sold it) to investigate. They suggested over the phone that perhaps a voice control bit of software might not have been updated but hopefully they can root out the issue Tuesday when it goes in for a fix.


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