Confirmation in writing from my dealer just now that they have the "comprehensive" update for ICTP and it's going into my car from Monday so will report back!
That information is very useful and I am sure that's it. Many thanksJune16 said:I was initially told there were no updates , I think the folk on the service desk who you speak to when booking it in, just check your VIN as above.
But when I took the car in I said I needed Pase 3 update to sort the Navigation system voice . It was then applied that day.
Install of maps afterwards and commands all appeared and it is stable. He did ask if I had rear seat entertainment as that was causing some issues with updates , but as I don't have that he was happy to apply it.
On topix the phase 3 update document is actually listed agains MY16 and MY 17 .and not MY18 ...maybe that is the problem .
That is V2.5 - the giveaway is the two piece seat icon..... That came out Sept 2016. v3.0 last summer & the corrected version 3.5 Feb/March 2018 (Now referred to as 17C)Smitten said:New owner getting to grips with ICTP - apologies if I am going over old ground. I have a one week old car so you might expect it would have the latest, greatest version of the software yet I do not have any working voice commands for navigation. Should I update map which was last updated 24.4.18? Do I need a software update already? Otherwise the system seems OK and there have been no crashes but it is a little slow to boot up. Thoughts anyone with more knowledge than me?
I can confirm this experience - all of the "navigate to Morrisons" type voice commands didn't work with maps .152 and work a treat with .153. My sequence of updates:DjP said:This is very cool! Will give that a try when I buy (yet another) memory stick. I put the last one in my jeans pocket and it went through the wash!June16 said:Wooo hooo
After the latest map update ( ends in 153)
I say "Navigate to address" , she says please give the house number street etc, option also to change country, she accepts an address and THIS WORKS
I say "go to Morrison's " it asks which Morrison's , and gives options <along the route>, <around the car> etc THIS WORKS
I say go to fuel stations " it finds fuel stations and asks < along the route > ,< round the car> etc, THIS WORKS
From voice button press , I say help , she lists "navigate to address" ( among others) , I say an address , she lists it THIS WORKS.
Some things still don't work though press voice button and :
Say "help", then choose Navigation Commands ( spoken or selected) , it crashes to home page
Say "Navigation" then choose Navigation commands ( spoken or selected) , it crashes to home page.
Say "Navigation Commands " , it crashes to home page.
Under Voice commands on the extras screen , no voice commands are listed.
So a big improvement , but still room to fix the other items as above, related to "Navigation Commands".
The behavior with maps v152 is exactly as you describe (i.e. doesn't work) so I'm hopeful of v153 doing something useful...
DjP
Yep , some have had commands appear after waiting like Corriescar, but in most cases the map update kicks it into life straight away by applying the map update after v3 ( helmet)DjP said:I can confirm this experience - all of the "navigate to Morrisons" type voice commands didn't work with maps .152 and work a treat with .153. My sequence of updates:DjP said:This is very cool! Will give that a try when I buy (yet another) memory stick. I put the last one in my jeans pocket and it went through the wash!June16 said:Wooo hooo
After the latest map update ( ends in 153)
I say "Navigate to address" , she says please give the house number street etc, option also to change country, she accepts an address and THIS WORKS
I say "go to Morrison's " it asks which Morrison's , and gives options <along the route>, <around the car> etc THIS WORKS
I say go to fuel stations " it finds fuel stations and asks < along the route > ,< round the car> etc, THIS WORKS
From voice button press , I say help , she lists "navigate to address" ( among others) , I say an address , she lists it THIS WORKS.
Some things still don't work though press voice button and :
Say "help", then choose Navigation Commands ( spoken or selected) , it crashes to home page
Say "Navigation" then choose Navigation commands ( spoken or selected) , it crashes to home page.
Say "Navigation Commands " , it crashes to home page.
Under Voice commands on the extras screen , no voice commands are listed.
So a big improvement , but still room to fix the other items as above, related to "Navigation Commands".
The behavior with maps v152 is exactly as you describe (i.e. doesn't work) so I'm hopeful of v153 doing something useful...
DjP
- applied maps .152 to ICTP 2.5
upgraded ICTP to 3 vr (helmet)
applied maps .153
I've kept the voice at "posh English lady" throughout.
DjP
A good point , but I don't buy a car for the voice system to control everything .catwoman said:I'm glad to hear that they seem to be getting on top of the problems with voice commands with the latest update, but voice control tech from Jag is still in the Dark Ages compared to the new MBUX system to be found in the latest A Class Mercs, for example; this is how all voice recognition systems should work, really intuitive! . . . demonstrated at 15:40 in this amazing video clip by Thomas...
. . . I notice, interestingly, that the drone's eye view of the 360 degree camera system on the Merc also shows a grey rectangle around the car
Also applies to configurable dynamics, or at least that's where the helmet takes me and I didn't take adaptive dynamics full package.catwoman said:^ . . adaptive dynamics . . used to be a 'mountain' icon . . it's described and illustrated further back in this thread... page 112
https://www.fpaceforums.co.uk/viewtopic.php?f=11&t=1718&start=1110#p51293
the 'search' function can be a pretty useful tool for finding answers like this
Yes you need to see if you've got a 3 part seat and a helmet on the tabs on the screen , if not you need and update called phase 3 at the dealers . This sorts out sat nav and the blank screen and slow boot.Markotley said:Thanks catwoman for the thread it explains it but in my defence trawling through this thread takes longer than a reply as seen by your response whereas a search , even a specific one, would bring up numerous replies.
To go back to the topic it shows that my car requires a software "upgrade" as now my sat nav is on the blink and the rear locks only unlock from the outside not via the lock/unlock button in the front. It's a shame as the car to date has been almost faultless for 16 months and 15,500 miles. Regards Mark.
Many thanks. I will call and get the update done and then upload up-to-date maps and hopefully all will be wellDjP said:That is V2.5 - the giveaway is the two piece seat icon..... That came out Sept 2016. v3.0 last summer & the corrected version 3.5 Feb/March 2018 (Now referred to as 17C)Smitten said:New owner getting to grips with ICTP - apologies if I am going over old ground. I have a one week old car so you might expect it would have the latest, greatest version of the software yet I do not have any working voice commands for navigation. Should I update map which was last updated 24.4.18? Do I need a software update already? Otherwise the system seems OK and there have been no crashes but it is a little slow to boot up. Thoughts anyone with more knowledge than me?
They won't update you unless you report a problem, the idea being if it aint broke etc
The date last updated for the map isn't actually much help as it isn't what, only when - log in to your Incontrol Route Planner & check available downloads...
Let me tell you that the answer is not so evident for people having the ParkAssist, whose icon replaces the mountain or helmet one :catwoman said:^ . . adaptive dynamics . . used to be a 'mountain' icon . . it's described and illustrated further back in this thread... page 112
https://www.fpaceforums.co.uk/viewtopic.php?f=11&t=1718&start=1110#p51293
the 'search' function can be a pretty useful tool for finding answers like this
When you refer to ParkAssist do you mean front and rear parking sensors or the 360 camera view? I have parking sensors and the helmet icon.Katoaristera said:Let me tell you that the answer is not so evident for people having the ParkAssist, whose icon replaces the mountain or helmet one :catwoman said:^ . . adaptive dynamics . . used to be a 'mountain' icon . . it's described and illustrated further back in this thread... page 112
https://www.fpaceforums.co.uk/viewtopic.php?f=11&t=1718&start=1110#p51293
the 'search' function can be a pretty useful tool for finding answers like this
Park assist is where it parks itself , not camera or beepers.DjP said:When you refer to ParkAssist do you mean front and rear parking sensors or the 360 camera view? I have parking sensors and the helmet icon.Katoaristera said:Let me tell you that the answer is not so evident for people having the ParkAssist, whose icon replaces the mountain or helmet one :catwoman said:^ . . adaptive dynamics . . used to be a 'mountain' icon . . it's described and illustrated further back in this thread... page 112
https://www.fpaceforums.co.uk/viewtopic.php?f=11&t=1718&start=1110#p51293
the 'search' function can be a pretty useful tool for finding answers like this
DjP
Smitten,Smitten said:Many thanks. I will call and get the update done and then upload up-to-date maps and hopefully all will be wellDjP said:That is V2.5 - the giveaway is the two piece seat icon..... That came out Sept 2016. v3.0 last summer & the corrected version 3.5 Feb/March 2018 (Now referred to as 17C)Smitten said:New owner getting to grips with ICTP - apologies if I am going over old ground. I have a one week old car so you might expect it would have the latest, greatest version of the software yet I do not have any working voice commands for navigation. Should I update map which was last updated 24.4.18? Do I need a software update already? Otherwise the system seems OK and there have been no crashes but it is a little slow to boot up. Thoughts anyone with more knowledge than me?
They won't update you unless you report a problem, the idea being if it aint broke etc
The date last updated for the map isn't actually much help as it isn't what, only when - log in to your Incontrol Route Planner & check available downloads...
So no sat nav voice is not a problem !?DAL said:Well I'm confused and frustrated now now. My car MY 2016 3:0 S/C is in today for it's second year annual service and I was expecting the ICTP to be upgraded to the latest version so I can get the latest functions (mainly voice activation for nav). It was last upgraded a year ago on the last service.
Just had a debate with the local Stratstone Nottingham service manager who is telling me "if no ICTP problems = no upgrade" for the latest features.
The Ball Joint recall is being done however...
Not sure calling a dealer one of the best when it won't sort a customers car is really fair.Hydrajaws said:This is the latest disgusting cost cutting exercise by JLR that any service upgrades will no longer be carried out unless a customer makes a specific complaint regarding a malfunction. I would guess that this has been brought about by the record high warranty claims on their vehicles being submitted by JLR dealers world wide so again the customer suffers.A dealer is in business to make money and if JLR will not reimburse dealers for the work they do ,again the customer suffers. From my experience this particular dealer in Nottingham is one of the best so don't blame them for JLR and their mean policy.
.The CD player in my new XF Sportbrake kept freezing so I complained and had the latest ICTP patch applied which has solved the problem and incidently given me some extra features on the system. My car was built late February and registered March 1st but obviously did not have the latest system installed which I personally considered to be unacceptable from JLR.