Confirmation in writing from my dealer just now that they have the "comprehensive" update for ICTP and it's going into my car from Monday so will report back!
Strange that your dealer claims its a week away when I saw mine on Saturday and they have it and applying it to my car this Friday, is your dealer not Harwoods at Crawley?JLRnumber5 said:Well I've had an illuminating morning with the service department!
So - to provide a little clarity on the subject! The term Patch 2, Patch 3 etc does not apply to any fix going on to a customers car :shock: . It's a JLR service department internal download for their own diagnostics hardware. Now it can and does include some updates for customer vehicles. Patch 3 (that arrived with dealers last week) contains updates for the F-pace for various bits and pieces including parking sensors and some ICTP updates. We went through my list of now 19 items to be fixed and they reckon only 4 or 5 had updates as part of 'Patch 3'
There is, as we all know, a long awaited major update coming. It's not just an ICTP update. It's a complete new system build. It contains (as well as a big ICTP update) fixes for a number of other issues, including suspension ( ) boy I will be glad if it fixes my wobbly back end
It's a 7 hour update per vehicle. That's pretty major! My dealer is saying it's still another week away, and they want to apply it to a few of their own cars first before it goes on a customer car. So I am without my FP for at least two weeks, but then I was prepared for that.
In the meantime I have a Discovery Sport HSE Lux. I have to say it's rather nice. The 2.0d ingenium engine in this is much smoother and quieter than it was in the previous loan XF they gave me (go figure) and it rides beautifully compared to my F-Pace ... so let's hope the suspension fix for my car sorts it out. It can't be right that a Land Rover is more composed and comfortable than a Jaguar .. surely not
Intresteting, same group as mine but mines having the work and updating done this Friday, very strange how same group has different views between its locations.JLRnumber5 said:Harwoods Croydon .. they say they should have it this week - but won't apply it to customers cars until it's been tested. Hence next week.
So are you sure they are taking about the big "7 hour update"? Or are they talking about the other updates contained in their Patch 3 of last week?Jagfpacejk said:Intresteting, same group as mine but mines having the work and updating done this Friday, very strange how same group has different views between its locations.JLRnumber5 said:Harwoods Croydon .. they say they should have it this week - but won't apply it to customers cars until it's been tested. Hence next week.
They told me they had the update on Friday.
They are picking up my car early Friday as they said the update will take 6 to 7 hours to do so I would say it's the same update.JLRnumber5 said:So are you sure they are taking about the big "7 hour update"? Or are they talking about the other updates contained in their Patch 3 of last week?Jagfpacejk said:Intresteting, same group as mine but mines having the work and updating done this Friday, very strange how same group has different views between its locations.JLRnumber5 said:Harwoods Croydon .. they say they should have it this week - but won't apply it to customers cars until it's been tested. Hence next week.
They told me they had the update on Friday.
Would be good if you could clarify. For clarity the "big 7" update contains stuff for suspension among other things.
I sat with the service manager for an hour this morning so would be surprised if I was given bum info.
I have just e-mailed the service manager to confirm in writing this is the update they are doing so will let you know as soon as i get it in writing, then you can question your end.JLRnumber5 said:Yup that sounds like the one! Well Harwoods Croydon hadn't received it as of this morning. So I agree that's odd.
Just had the call from the Service manager who has delayed me a week so the other Harwoods dealer must have more or better information.JLRnumber5 said:Yup that sounds like the one! Well Harwoods Croydon hadn't received it as of this morning. So I agree that's odd.
There is also recalls on the cars to let you know.Waynem said:Sounds like they're giving you the run a round :shock:
Next time he rings :shock: tell him your going to knock him out politely :? :lol:
Then ring him back and say you might delay it a week :lol:
Damn. Wish I'd been wrong. Anyway will keep you informed as I get more info. For now I'm very happy in the Disco Sport. Shame they didn't do this with a V6 diesel I would have given it serious consideration.Jagfpacejk said:Just had the call from the Service manager who has delayed me a week so the other Harwoods dealer must have more or better information.JLRnumber5 said:Yup that sounds like the one! Well Harwoods Croydon hadn't received it as of this morning. So I agree that's odd.
No worries, i will also let you know if anything changes.JLRnumber5 said:Damn. Wish I'd been wrong. Anyway will keep you informed as I get more info. For now I'm very happy in the Disco Sport. Shame they didn't do this with a V6 diesel I would have given it serious consideration.Jagfpacejk said:Just had the call from the Service manager who has delayed me a week so the other Harwoods dealer must have more or better information.JLRnumber5 said:Yup that sounds like the one! Well Harwoods Croydon hadn't received it as of this morning. So I agree that's odd.