InControl Issues

All Jaguar F-Pace related discussions
Post Reply
Redwez
Posts: 35
Joined: Sat Jan 30, 2021 7:10 pm

InControl Issues

Post by Redwez » Sun Mar 28, 2021 8:44 pm

So there has been a few people mention this issue where you can’t connect your profile to your InControl account. Which leads to you not being able to link your connected apps (Spotify/RingGo).

Anyway, I told the dealership about this and took the car in last week. They couldn’t resolve it while I waited and told me I need to book the car in for a day/two stay.
Then...this weekend, while playing about the other the car again, I seem to have been able to connect everything, without the dealer being involved.

Did anyone else discover this too?

jimbean222
Posts: 37
Joined: Mon Feb 19, 2018 11:24 am

Re: InControl Issues

Post by jimbean222 » Mon Mar 29, 2021 5:04 pm

Hi,
Looking at the software update settings in my car it looks as though there was a remote software update done by Jaguar on the 26th. Maybe this helped?
P400e in Santorini Black. R Dynamic Black Pack. Tech Pack, Tow Bar, Red Brake Calipers, Cabin Ionisation, Park Assist, Pixel LED Headlights.

Zaccy
Posts: 68
Joined: Sat Jan 09, 2021 1:54 pm

Re: InControl Issues

Post by Zaccy » Mon Mar 29, 2021 5:10 pm

*runs outside to check his*

20210329_171521.jpg

Been updated but still wont sign in to incontrol
2021 F-PACE R-DYNAMIC SE
P250, Portofino Blue, Privacy Glass, Dynamic Handling

Redwez
Posts: 35
Joined: Sat Jan 30, 2021 7:10 pm

Re: InControl Issues

Post by Redwez » Mon Mar 29, 2021 8:45 pm

Have you got a good internet connection when you are trying?
Mine defo works now.

Have you set a profile up first and then tried to link the profile to your InControl account?

Zaccy
Posts: 68
Joined: Sat Jan 09, 2021 1:54 pm

Re: InControl Issues

Post by Zaccy » Mon Mar 29, 2021 8:50 pm

Yup still getting the "please add this car to your account error". Not a massive issue, maybe the next SOTA hey :)
2021 F-PACE R-DYNAMIC SE
P250, Portofino Blue, Privacy Glass, Dynamic Handling

Redwez
Posts: 35
Joined: Sat Jan 30, 2021 7:10 pm

Re: InControl Issues

Post by Redwez » Mon Mar 29, 2021 9:02 pm

And assume you have already set the InControl app up on your phone etc and signed into that...

Zaccy
Posts: 68
Joined: Sat Jan 09, 2021 1:54 pm

Re: InControl Issues

Post by Zaccy » Mon Mar 29, 2021 9:27 pm

Yup works fine on my phone no bother. Remote start the lot. It is booked in for end of April so time will tell
2021 F-PACE R-DYNAMIC SE
P250, Portofino Blue, Privacy Glass, Dynamic Handling

Bluefire65
Posts: 132
Joined: Mon Mar 19, 2018 10:35 pm

Re: InControl Issues

Post by Bluefire65 » Mon Mar 29, 2021 9:35 pm

Zaccy wrote:
Mon Mar 29, 2021 5:10 pm
*runs outside to check his*

20210329_171521.jpg

Been updated but still wont sign in to incontrol
I've seen that update to 2.0.8A installed back as far as 01/03/2021 and more recently on this forum a later version has been installed as said by JimBean above and in thread below-

viewtopic.php?f=11&hilit=SOTA%20Update% ... 7d4#p69227

It has also been said that the InControl Account fix can only be applied by the dealer because it involves software that is not serviced by SOTA
viewtopic.php?f=8&t=5592&start=10#p69271

Albeit the fix applied appears to have caused another issue with the Sim card.

Redwez's experience seems to conflict with this, unless dealer applied the VSS update when it was there previously but the fix was not immediately apparant. The best course of action seems to be a referral to dealer.
XF 2010-2015
XE 2015-2018
F-Pace 25T AWD R-Sport, Fuji White/Pimento + Black Side Vents, 18 way seats, BLISS, Surround Cameras, bits & bobs. 2018-2021
Range Rover Evoque R-Sport 2021-

Post Reply