Delayed 2021 F-Pace Deliveries

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Bluefire65
Posts: 100
Joined: Mon Mar 19, 2018 10:35 pm

Re: Delayed 2021 F-Pace Deliveries

Post by Bluefire65 » Mon Mar 08, 2021 3:16 pm

Wookiee wrote:
Mon Mar 08, 2021 2:55 pm

My experience was that both sales and aftersales were absolutely laughable. I haven't had a single call or email about my car since I collected it in January 2018. Now getting generic emails form the dealer asking if I want to get a new one, but never had so much as an "is everything ok" call. Wouldn't touch Harwoods again with a bargepole.
:o I think that is an over expectation Wookiee; I've bought countless new cars and have never received any form of pro-active follow up from the dealer. Insofar as Harwoods are concerned, I will say that on both occasions that I bought a Jag from them the Salesmen did actually remember me and speak to me whenever I went there, which was a first. ;)
XF 2010-2015
XE 2015-2018
25T AWD R-Sport, Fuji White/Pimento + Black Side Vents, 18 way seats, BLISS, Surround Cameras, bits & bobs. 2018 -
Range Rover Evoque R-Sport on order

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Wookiee
Posts: 231
Joined: Wed Jun 21, 2017 10:26 pm

Re: Delayed 2021 F-Pace Deliveries

Post by Wookiee » Tue Mar 09, 2021 2:16 pm

You're probably right, but I think my expectation was borne out of the fact that I'd rejected my first car from them. I thought they might have at least checked that the second one was ok! :D
2018 Portfolio 25T; Firenze Red; ICTP 380; sliding pano roof; cold-climate pack; configurable dynamics; BSM; 20-way seats; privacy glass; adaptive dynamics; configurable mood lighting; spacesaver; LEDs; reclining rear seats; towbar

andyb1402
Posts: 6
Joined: Sat Oct 24, 2020 4:01 pm

Re: Delayed 2021 F-Pace Deliveries

Post by andyb1402 » Wed Mar 10, 2021 6:22 pm

Just been notified my P400e has been delayed another week. I'm told it's a software issue and currently no fix, so one week seems optimistic!
P400e HSE R-Dynamic in Eiger Grey with black pack, Mars red leather, head-up display, pano opening roof, Pixel LED lights, front fogs, red calipers, privacy glass plus a few other bits and pieces

jimbean222
Posts: 29
Joined: Mon Feb 19, 2018 11:24 am

Re: Delayed 2021 F-Pace Deliveries

Post by jimbean222 » Wed Mar 10, 2021 8:29 pm

Do you know what issue the software relates to?
P400e in Santorini Black. R Dynamic Black Pack. Tech Pack, Tow Bar, Red Brake Calipers, Cabin Ionisation, Park Assist, Pixel LED Headlights.

andyb1402
Posts: 6
Joined: Sat Oct 24, 2020 4:01 pm

Re: Delayed 2021 F-Pace Deliveries

Post by andyb1402 » Wed Mar 10, 2021 9:23 pm

Sorry, I don’t. All I’ve been told is the car has been built but the factory aren’t releasing it due to the software issue.
P400e HSE R-Dynamic in Eiger Grey with black pack, Mars red leather, head-up display, pano opening roof, Pixel LED lights, front fogs, red calipers, privacy glass plus a few other bits and pieces

John020
Posts: 34
Joined: Sun Nov 22, 2020 1:27 am
Location: Amsterdam

Re: Delayed 2021 F-Pace Deliveries

Post by John020 » Thu Mar 11, 2021 12:02 pm

It seems that the P400e are being delivered only in the UK.. i'm in The Netherlands and i have a delay of 4 1/2 months..my build date was 26th februari and now it is set to 9th july, let's hope that this date will be changed to an earlier date :-( and for those who are collecting this beautiful car...congrats and many safe miles :-)
F-Pace P400e HSE Portofino Blue, Sienna Tan Interior.

Jagscat2.0
Posts: 32
Joined: Fri Jan 29, 2021 4:47 pm

Re: Delayed 2021 F-Pace Deliveries

Post by Jagscat2.0 » Thu Mar 11, 2021 1:14 pm

Hi all, the latest information I have been told by a source close to JLR is that there is a supply issue with the batteries or a component of!
Apparently there are a number of P400e cars that have been built being stored on site awaiting these parts to complete,.. I’m guessing the battery pack or the part can be fitted post build!

I’m told it happens quite regularly at the moment! However I cannot independently verify these claims.
What would be nice is for CS Jaguar Dan,.. or whoever to kindly tell us what the delay is for.

Previous experience,.. on this forum a few years ago... and I mean no slight on Dan,.. is that we won’t get told anything from them on this particular issue l!

Regards JC.
F pace owner 2016-19. Awaiting delivery of a P400e HSE. Hakuba silver, B/ pack, P/glass, F/pano, Self confessed car nut in therapy , prototype engineer, firearms range officer/instructor, wolf hybrid owner, champion of lost causes, who loves to complain !

Frasterdog
Posts: 8
Joined: Fri Mar 24, 2017 10:16 am

Re: Delayed 2021 F-Pace Deliveries

Post by Frasterdog » Wed Mar 24, 2021 1:48 pm

I ordered a P400e 4 weeks ago. Had a deliver date of 30 July but now I've been told it could be September or October!
2018 F Pace 2.0D AWD Auto, Portfolio, Loire Blue, Ebony Windsor leather, Sliding Pano roof, Privacy glass, 380W ICTP, Adaptive Dynamics Pack, 20"Templars, remote rear seat release, electric reclining rear seats.

Jagscat2.0
Posts: 32
Joined: Fri Jan 29, 2021 4:47 pm

Re: Delayed 2021 F-Pace Deliveries

Post by Jagscat2.0 » Wed Mar 24, 2021 8:50 pm

Hi all, latest update was that my P400e would be delivered to me Easter week,.. so,.. I’ll keep a sharp eye out for the Easter bunny 🤣🤣.
I see the Velar is now available with the P400e power train,.. just seen the quick review in this weeks auto express.

Regards JC.
F pace owner 2016-19. Awaiting delivery of a P400e HSE. Hakuba silver, B/ pack, P/glass, F/pano, Self confessed car nut in therapy , prototype engineer, firearms range officer/instructor, wolf hybrid owner, champion of lost causes, who loves to complain !

andyb1402
Posts: 6
Joined: Sat Oct 24, 2020 4:01 pm

Re: Delayed 2021 F-Pace Deliveries

Post by andyb1402 » Thu Mar 25, 2021 9:32 am

Hi JC,

That's interesting and encouraging. Below is an extract from an email my broker received from the JLR Order Control Team regarding my P400e HSE :-

"We are currently experiencing delays with vehicles being released from the factory.

This vehicle is on our highest priority and we are currently liaising with the factory to resolve this and to get these released as soon as possible.

At this time, we do not have an accurate time line we can give you for its release, but we will pass on any further information when we receive this. We apologise for the inconvenience this may have caused."

Doesn't tell me a lot other than hopefully they are working on it!
Andy
P400e HSE R-Dynamic in Eiger Grey with black pack, Mars red leather, head-up display, pano opening roof, Pixel LED lights, front fogs, red calipers, privacy glass plus a few other bits and pieces

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