Poor PDI

All Jaguar F-Pace related discussions
User avatar
Reggraham
Posts: 89
Joined: Wed Jun 27, 2018 7:49 am

Poor PDI

Post by Reggraham » Mon Sep 03, 2018 11:08 am

I have had my car since the end of July but I have been busy with work and DIY projects as well, working from home mainly means the car hasn't been used it has only done 435miles. Ever since we have had it there has been a hot burning smell when you exit the car and sometimes when sitting in traffic, my wife complained it gave her a headache. Being still very new with low mileage we just put it down to the usual new smells with catalytic converters etc.
However on Saturday the 1st September I had to quickly pop to screwfix to pick something up late in the afternoon and on the way back the low coolant warning came on being very close to home I continued slowly to home.
On opening the bonnet there is coolant spray every where and steam all over just as if something had burst, I immediately call Jaguar assistance. I could have had an AA man come straight away or wait till Sunday for a Jaguar man, I chose to wait.
He came earlier than expected on Sunday to discover a pipe that had not been connected hence the burning smell, luckily I had only been on one longish trip of 90miles all others being less than 5 or 10 the car had never really reached full operating temperature.
So now I have had to contact the dealer so they can make a full repair and check the car for any signs of damage but this should have been picked up in PDI along with the screw or something hard under the leather of the rear seat for which they have had to order a new seat.
F-Pace Portfolio MY19 25T Yulong While/Light Oyster 20" wheels, Park Pack, Drive Pack, Touch Pro nav pack
Range Rover Evoque Dynamic MY15 Firenze Red Black Pack, Park Pack


June16
Posts: 918
Joined: Wed Nov 16, 2016 10:45 pm

Re: Poor PDI

Post by June16 » Mon Sep 03, 2018 11:31 am

That’s not a good start!

How did that get through QA at the manufacturers and PDI?

Did jaguar assist arrange a replacement vehicle for you They should have done.

Hope it comes back all cleaned up and thouroughly checked.
MY18 Rsport 25t BRG , Ebony - Oyster, 18 way mem, Surround Cam, blis, ICTP, LED adaptive....etc


User avatar
Reggraham
Posts: 89
Joined: Wed Jun 27, 2018 7:49 am

Re: Poor PDI

Post by Reggraham » Mon Sep 03, 2018 12:25 pm

No replacement vehicle but as it's already booked into my local dealer with a replacement arranged for the seat work they can do it all then.

I will be making sure they do it all as I will be taking the report with me and making sure its a manufacturers and dealer mistake for missing it.

It's not the first time I have had something similar with a new car but then I noticed it when I got home from picking it up as there was fluid on the floor under the car, but with Jaguars there is a complete under cover so any leak just sat in there. I am just hoping it has done no damage to the engine as aluminium engines are really fragile when it comes to overheating I had to have a Mercedes engine replaced after it boiled over three times.
F-Pace Portfolio MY19 25T Yulong While/Light Oyster 20" wheels, Park Pack, Drive Pack, Touch Pro nav pack
Range Rover Evoque Dynamic MY15 Firenze Red Black Pack, Park Pack


Smitten
Posts: 487
Joined: Mon Dec 11, 2017 9:53 am
Location: SW London

Re: Poor PDI

Post by Smitten » Mon Sep 03, 2018 4:00 pm

Sounds like a hose clamp that has worked loose as not properly tightened or similar. Hopefully no lasting damage and all will be quickly resolved for you.
3.0d S, Santorini black, black pack, 22" black rims, LEDs, Priv, 350W, ICTP, Ebony interior, AdSR, space saver, config ambient, remote release, lumbar, winter pack, rear recline. Build date Friday 13/4/18 :D


Blucat
Posts: 76
Joined: Wed May 02, 2018 6:21 pm

Re: Poor PDI

Post by Blucat » Mon Sep 03, 2018 5:19 pm

Are these hoseclamps visible or reachable or are they obscured out the way? Do you have any picks from under the hood? Id like to try diy check if possible as mine is also a new 25t.

Dont think mines had any unusual odours other than new car smell and on the first use of the ac at high temp, but thought that was just new operation smell.
MY19 Rsport 25t Blue, 19Fans, Oyster & lime, Grey Ash, 18way mem, Surround Cam, Meridian, HtdWScreen, Pano, Privacy, 350Brakes, suede lining, skinny spare


Jagfpacejk
Posts: 4596
Joined: Mon Jul 25, 2016 6:58 pm

Re: Poor PDI

Post by Jagfpacejk » Mon Sep 03, 2018 6:48 pm

Very sorry to hear of your issues, not sure how far the dealer would look at the engines hoses as the engine would have been bench tested before being ready to fit to a vehicle, sounds like it was perhaps knocked loose on the production line and finally came loose when you have been using the car.

Hopefully no long damage.
Ex Owner of a Pre Launch 1st Edition Supercharged V6 and a Ex Owner of 1st Edition Diesel V6


Blucat
Posts: 76
Joined: Wed May 02, 2018 6:21 pm

Re: Poor PDI

Post by Blucat » Mon Sep 03, 2018 10:01 pm

Btw, good call on waiting for JA as that is the only way to go, however, what you could have additionally done was get the JA driver to shadow you to the nearest dealer to drop your car off, and where the JA man would confirm the issue and help get you a replacement car there and then from JA

So even if your car had to wait for all its bits for the dealer warranty work youd still have a loaner car to use in the meantime...
MY19 Rsport 25t Blue, 19Fans, Oyster & lime, Grey Ash, 18way mem, Surround Cam, Meridian, HtdWScreen, Pano, Privacy, 350Brakes, suede lining, skinny spare


User avatar
Reggraham
Posts: 89
Joined: Wed Jun 27, 2018 7:49 am

Re: Poor PDI

Post by Reggraham » Tue Sep 04, 2018 9:38 pm

I checked the water level Monday morning as the JA man had said that they would have dropped a little once cool so I topped them up, I used the car to and from the station today early morning and mid afternoon the burning smell was definitely there and the water level had dropped so I do appear to be losing water. I took a picture of the tank mainly for Blucat but it is worth check as the system is pressurised and they are just plastic clips. The one that was disconnected was the one with the white paint on by the dip stick.
The tank is bolted to the bulk head so it is put on either before or after engine/drive/subframe assembly meets the body. The subframes are assembled on a jig then the axle then the engine/transmission and drive gear is assemble onto the jig then the suspension and brakes etc. The assembled body and subframe jig are married up and it is bolted together buy robots, other than bare body assembly they are the only robots used everything else is done by men.
The car was booked in anyway on the 18th September and at the moment I can get away most days not using it for more than a couple of miles here and there if that. It will be useful to see if it really loses any more water tomorrow I can at least tell the dealer its not a one loss of water.
Heres the picture of the tank in question.

IMG_2671.jpg

F-Pace Portfolio MY19 25T Yulong While/Light Oyster 20" wheels, Park Pack, Drive Pack, Touch Pro nav pack
Range Rover Evoque Dynamic MY15 Firenze Red Black Pack, Park Pack


June16
Posts: 918
Joined: Wed Nov 16, 2016 10:45 pm

Re: Poor PDI

Post by June16 » Tue Sep 04, 2018 11:41 pm

Reggraham wrote:
Tue Sep 04, 2018 9:38 pm
I checked the water level Monday morning as the JA man had said that they would have dropped a little once cool so I topped them up, I used the car to and from the station today early morning and mid afternoon the burning smell was definitely there and the water level had dropped so I do appear to be losing water. I took a picture of the tank mainly for Blucat but it is worth check as the system is pressurised and they are just plastic clips. The one that was disconnected was the one with the white paint on by the dip stick.
The tank is bolted to the bulk head so it is put on either before or after engine/drive/subframe assembly meets the body. The subframes are assembled on a jig then the axle then the engine/transmission and drive gear is assemble onto the jig then the suspension and brakes etc. The assembled body and subframe jig are married up and it is bolted together buy robots, other than bare body assembly they are the only robots used everything else is done by men.
The car was booked in anyway on the 18th September and at the moment I can get away most days not using it for more than a couple of miles here and there if that. It will be useful to see if it really loses any more water tomorrow I can at least tell the dealer its not a one loss of water.
Heres the picture of the tank in question.
IMG_2671.jpg
I think that pipe next to the dip stick at the top, coming out just under the expansion tank cap is the overflow pipe / pipe going off to the atmospheric bottle if the FPace has one. I haven’t looked that hard into the engine yet.

The system pressure is supposed to be regulated by the pressure relief in the cap .
It will be interesting to see what they find.

I expect there might be an airlock too if it lost a lot of water, so definately worth keeping an eye on it.

Did your temp guage go up at all, or is it sitting on half way ( which is where mine sits all the time once hot)
MY18 Rsport 25t BRG , Ebony - Oyster, 18 way mem, Surround Cam, blis, ICTP, LED adaptive....etc


User avatar
Reggraham
Posts: 89
Joined: Wed Jun 27, 2018 7:49 am

Re: Poor PDI

Post by Reggraham » Wed Sep 05, 2018 11:35 am

Tried it this morning only went about 10 miles but temperature remained constant so I can't see any problems still getting the horrible rubbery burning smell from the engine bay though so they will need to find why that is. It's not pleasant when sitting in traffic.
F-Pace Portfolio MY19 25T Yulong While/Light Oyster 20" wheels, Park Pack, Drive Pack, Touch Pro nav pack
Range Rover Evoque Dynamic MY15 Firenze Red Black Pack, Park Pack


Post Reply

Return to “Main Jaguar FPace chat”