Today I received the second reply from JLR
Dear Mr Dumitru,
Thank you for your email and VIN.
I note your comments regarding the improvements requested to the InControl App. Please be assured I have passed on your suggestions to the product and design team for their consideration.
I am aware you are experiencing music and sound concerns in relation to your F-Pace. May i respectfully ask that you book your vehicle in to have these concerns investigated. Please make me aware if you are happy to arrange the booking, or if you would like me to get you booked into the Retailers. Once it is in the Retailers, I will be happy to support you and liaise with the Retailers on your behalf.
May I also ask that you provide a telephone number and I will contact you at your convenience.
I look forward to hearing from you.
Digital Case Manager
UK Customer Relationship Centre
Jaguar Land Rover
T: +44 (0) 1926 691661
So I’ve replied and added another issue which is: Last week, the sound just vanished, out of a sudden
Restarted the vehicle severa times but without any success. Tried to contact my dealer but nobody was picking up the phone so I thaught I will ring Jaguar after reaching my destination (been driving a couple of hours without any music...enough to realize the F Pace is quite noisy and could hear all the traffic...having the windows closed...).
Called JLR and after quite a wait I’ve been advised to book in for a check as it may be a fuse or so...I went to check the fuses by myself but decided to have anither go with the radio first and surprize, all was working fine.
Called back JLR to inform and they said it may have been a software glitch...the “technician” told me to think of my Jag as a laptop...the OS (Windows he said) will have issues from time to time as this is what technology does...breaks...
I was shocked about the answer but at least the problem was now solved (by its own).
Now, I just came back from Luton Airport without satnav as the Navigation App froze...Restarted the vehicle several times but no luck...Hopefuly tomorrow morning everything will get back to normal.
My previous vehicles had issues as well, but not that many in such a short time frame.
Before 2012 I was a BMW fan, had the 3/5/7/X5/X6 series, including an M3 and an M5 and a GT.
Then a 2012 Porsche Cayenne - couldn’t keep the DAB stations, memory was reseting its self...not a major issue; suspension was keep on loosing air every 3000 miles...had it replaced under warranty (took them 9 days to do it...) and after that...again same issue after 3000 miles...
2014 Audi Q7: traction control failure after 1500 miles; got a replacement in 3 weeks time (same config) and after 2000 miles suspension failure; had it relaced and then after another 2500 miles ECU failure...
I then had a 2015 Vauxhall Insignia Elite Nav: no isuues at all !
In September 2016 I bought a 2012 Porsche Panamera and the poor thing spent more time in service that in the road...ECU failure, steering box, suspension and several electrical faults...gearbox sensors, etc.
Then I said I’ll go back to buying a new vechicle and here I am, having issue after issue with my new F Pace...
Is it just me who am unlucky or the vehicles are becoming more faulty ?
Will keep you posted about the JLR interaction.
F Pace R Sport AWD 2.0 Diesel, Firenze Red, inControl Touch Pro, sliding panoramic roof and other gizmos...