Hi,
Partly a rant and partly need some advice..
I bought my F-Pace a year ago, and not noticing I hadn't received a log book.
Today randomly I thought my road tax direct debit hadn't been taken from my account.. now blaming old age I thought I would check when my road tax was due... 1st APRIL 2019 !!! So after a mini heart attack I rush back from work to find my log book as all of this afternoons googling told me I needed the slip from when i bought the car or the V5.. anyway I couldnt find the log book and then proceeded to call the dvla as all I wanted to do was pay the road tax ASAP.
This is where it gets strange, I have the direct debit email from the DVLA, however when I phoned they said the car hasn't been registered in my name but still with the dealership.. So now I have to pay the roadtax plus a £25 fee because I dont have the log book (not my fault) or a MOT (car doesnt need one). Also have to take the morning off to find a main post office to get this shambles sorted.
When I bought my car from the dealership the salesman said "its all electronic" and I questioned him about it a few times.
Now do you think its too late to go back to the dealership to find out what happened and try to get my £25 back or let it be?
FYI.. not mentioning the dealers name.. but I live in Reading and you wouldnt have to look too far from the local B&Q
Partly a rant and partly need some advice..
I bought my F-Pace a year ago, and not noticing I hadn't received a log book.
Today randomly I thought my road tax direct debit hadn't been taken from my account.. now blaming old age I thought I would check when my road tax was due... 1st APRIL 2019 !!! So after a mini heart attack I rush back from work to find my log book as all of this afternoons googling told me I needed the slip from when i bought the car or the V5.. anyway I couldnt find the log book and then proceeded to call the dvla as all I wanted to do was pay the road tax ASAP.
This is where it gets strange, I have the direct debit email from the DVLA, however when I phoned they said the car hasn't been registered in my name but still with the dealership.. So now I have to pay the roadtax plus a £25 fee because I dont have the log book (not my fault) or a MOT (car doesnt need one). Also have to take the morning off to find a main post office to get this shambles sorted.
When I bought my car from the dealership the salesman said "its all electronic" and I questioned him about it a few times.
Now do you think its too late to go back to the dealership to find out what happened and try to get my £25 back or let it be?
FYI.. not mentioning the dealers name.. but I live in Reading and you wouldnt have to look too far from the local B&Q