Faults and Technical chat for the Jaguar F-Pace.
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DjP
- Posts: 137
- Joined: Thu May 04, 2017 3:32 pm
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by DjP » Mon Dec 03, 2018 9:12 pm
Selwood wrote: ↑Mon Dec 03, 2018 8:27 pm
I have a Nov 2016 L supercharged petrol with most options added. Got 18C and ACP on my last service about 3 weeks ago. It works but I have not found a way of getting out of it apart from disconnecting the cable or pressing the seat heater button as all the other icons are lost when ACP is functioning. If you have lots of favourites (in the ICTP navigation for example) and want to use them then need to get out of ACP and then go back in. But works on a 2016 car fine so not sure why some dealers are saying
In CarPlay there’s a Jaguar icon. Press that and it’ll return you to the ICTP interface. If the Jag icon isn’t there, you may have inadvertently deleted it, go into CarPlay on your phone (in Settings) and put it back
DjP
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Selwood
- Posts: 14
- Joined: Wed Nov 16, 2016 8:40 am
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by Selwood » Tue Dec 04, 2018 8:55 am
Thanks! I will try that
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celtic_pt
- Posts: 1
- Joined: Tue Dec 04, 2018 10:47 pm
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by celtic_pt » Tue Dec 04, 2018 10:52 pm
Before all I am sorry to crash here as I do not have a F-Pace but instead a 2016 XF.
Infotainment version was updated to version S18C_18.37.1-222737.
After the upgrade the sound is crackling in every source (FM/Media/USB/Phone calls and Bluetooth audio).
Problem was reported and is also present on a friends 2017 F-Pace with the same software version.
I wonder if anyone experienced the same issue.
Kind regards and thanks for your patience.
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DjP
- Posts: 137
- Joined: Thu May 04, 2017 3:32 pm
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by DjP » Wed Dec 05, 2018 11:10 am
Celtic, I have this software but no such problems. Crackling or static is often a hardware problem; did they dislodge a speaker cable during the upgrade?
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AshleyR
- Posts: 220
- Joined: Mon Feb 08, 2016 7:25 pm
- Location: Norwich, Norfolk
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by AshleyR » Wed Dec 05, 2018 7:08 pm
celtic_pt wrote: ↑Tue Dec 04, 2018 10:52 pm
Before all I am sorry to crash here as I do not have a F-Pace but instead a 2016 XF.
Infotainment version was updated to version S18C_18.37.1-222737.
After the upgrade the sound is crackling in every source (FM/Media/USB/Phone calls and Bluetooth audio).
Problem was reported and is also present on a friends 2017 F-Pace with the same software version.
I wonder if anyone experienced the same issue.
Kind regards and thanks for your patience.
I had the dreaded crackling from every audio source including front and rear sensors. Dealer replaced the amplifier which made no difference then replaced the head unit which eradicated the problem.
Currently running with 18c + Apple CarPlay, definitely best combination so far and I’ve had them all!...
First Edition, not so ‘Unique Caesium Blue’ April 2016
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ksf
- Posts: 41
- Joined: Tue Nov 27, 2018 12:45 pm
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by ksf » Thu Dec 06, 2018 12:57 pm
just now noticed on topix that there is new version for PATHFINDER
PFSRN_0084 - PATHFINDER Software Release - 0084.
Maybe some update is coming soon for our 18C...
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Steve L
- Posts: 13
- Joined: Sat Dec 23, 2017 2:57 pm
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by Steve L » Sat Dec 08, 2018 5:28 pm
June16 wrote: ↑Fri Nov 30, 2018 2:51 pm
Steve L wrote: ↑Fri Nov 30, 2018 1:30 pm
June16 wrote: ↑Fri Nov 30, 2018 11:49 am
Plenty others having it installed at other dealerships, there is no “hold “ issued by JLR.
Sort of questions the dealers ability ??
Below is the response I have from Farnell Leeds
I
have actively been seeking an answer with regards to the Apple Play update due to be launched by JLR with regards to your specific vehicle. As I mentioned in previous communications I was seeking advice from our regional JLR representative.
At this moment in time I have been instructed that the Apple Play app is not to be installed on vehicles. We are aware other retailers, including some Farnell braches, have already applied the update. However the feedback we have had is that the app is not yet fully functional and therefore we will not be issuing it until we have confirmation all bugs have been ironed out.
I hope you understand that we do this in the interest of our customers and not to cause frustration and upset.
At this point we do not have any official launch date and have been made aware so far it will only be applicable for the 19 model year, however they are working on software to backdate the software for previous models.
Bizarre, it certainly is fully functional , interestingly he’ says “your specific vehicle “. Maybe you have an unsupported configuration? They do run a type of test program to ascertain the vehicle is capable of being upgraded before they do it....i.e Sim in the cubby etc.
Plus if they wait for all bugs to be ironed out that will be years and years



...sorry that was a bit of sarcasm.
Car went in for service, ICTP update done and despite what I was told before, now has CarPlay installed. So far all working ok.
MY18 3.0 S V6 380PS Supercharged Petrol, Loire Blue, nearly all extras except 360 camera, HUD & sunroof.
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June16
- Posts: 1000
- Joined: Wed Nov 16, 2016 10:45 pm
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by June16 » Sun Dec 09, 2018 10:59 am
Car went in for service, ICTP update done and despite what I was told before, now has CarPlay installed. So far all working ok.
Good news !
MY18 Rsport 25t BRG , Ebony - Oyster, 18 way mem, Surround Cam, blis, ICTP, LED adaptive....etc
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Selwood
- Posts: 14
- Joined: Wed Nov 16, 2016 8:40 am
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by Selwood » Sun Dec 09, 2018 3:14 pm
Has anyone had problems updating maps since 18c? I have updated many times in the past but have tried with different USB's since 18c and the system does not go into update mode or even recognise that updated maps are on the USB. So unless the procedure has changed it seems to be a fault?
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June16
- Posts: 1000
- Joined: Wed Nov 16, 2016 10:45 pm
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by June16 » Sun Dec 09, 2018 3:47 pm
Selwood wrote: ↑Sun Dec 09, 2018 3:14 pm
Has anyone had problems updating maps since 18c? I have updated many times in the past but have tried with different USB's since 18c and the system does not go into update mode or even recognise that updated maps are on the USB. So unless the procedure has changed it seems to be a fault?
Mine updated ok after 18c
I just press nav then insert usb
MY18 Rsport 25t BRG , Ebony - Oyster, 18 way mem, Surround Cam, blis, ICTP, LED adaptive....etc
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