Afternoon,June16 wrote: ↑Mon Nov 26, 2018 1:20 pmHi
I am guessing you are aware that there are two separate logins?
One for In Control premium, the app on your phone and the In Control website counter part. This needs access to online abd car to set up.
Does this work ok?
One for Navigation, this gives you map updates and shows the expirey of items you have that relate to pro services or connect pro . Set up from the car on screen , not on the website.
Often easier to set the login and password the same for both of above.
Have you followed this article above through from start to finish ?
https://www.jaguar.co.uk/incontrol/inco ... vices.html
Note at the foot of that page it says :
SET UP LIVE APPS
A number of LIVE Apps can be downloaded onto Jaguar's Touch Pro infotainment system, to give you access to live information including weather, flight and the latest news updates.
If you don’t have live apps ( In Control apps you won’t get above), so no weather panel , no news panel.
Map updates are down loaded from the jaguar.here website to usb, then installed to the car through USB.
ICTP updates for the whole system is a dealer job.
Indeed, fully aware of the two accounts, set up with identical email and passwords (jaguar.here.com & incontrol.jaguar.com)
During intial config I can register the username on the ICTP but then immediately fails to log in, if I then go to the jaguar.here.com site that email and password then work so I know it did work via the ICTP.
I have followed the steps, I've read it so many times I probably can recite it word for word. The "Live" Section just cannot be accessed with "'Live' not available" error message. As before, I've deleted Live and left the car for 30 minutes only to return and have the same issues.
I CAN connect my Samsung Galaxy S8 (Genuine cable, others don't work) and with the Jaguar Apps application installed on the phone it is detected by the car and I can load Spotify and the likes up but these don't show up on the incontrol.jaguar.com website...probably because I cannot login.
I cannot update the maps as I cannot login to the ICTP, so catch 22 there.
I think I'm going to call the dealer local to my office and then get them to come and sort this out.