2021 Fpace - Electrical and stop start issues

Faults and Technical chat for the Jaguar F-Pace.
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MaxUK
Posts: 5
Joined: Sun Nov 11, 2018 5:14 pm

2021 Fpace - Electrical and stop start issues

Post by MaxUK » Mon May 03, 2021 6:59 pm

Hi took delivery of my new Fpace 2021 model a few weeks ago. Its R dynamic 300 MHEV diesel. I previously had the same model in the old shape ie 300S diesel and it was a totally reliable car without any problem in 3 years. My new one has not got off to a good start however. Firstly I have the problem that other new owners have which is I can't link my profile on Pivi Pro to my Incontrol account - after some confusion Jaguar have confirmed it has to go back in to a dealer for a software upgrade (called 'vehicle shared secrets!) so thats happening this Wednesday.

The last week after a few weeks of no problems a message came up with something like 'electrical problem - stop when safe' and the red battery indicator li9ght came on. I carried on driving and after a few miles it went off again. next day on start up same issue - again went off after 10 miles or so. I was concerned that the car might not be charging so dropped into my local dealer (Inchape Jaguar Guildford). of course Covid panics meant they could not possible have the car in their workshop but I asked if someone could come out as do a diagnostic on the car - they advised me that the best course was to call Jaguar recovery - they would come out and do this and I was told 'put it o na trailer and bring it here - but you would get a courtesy car from the recovery people'. They then said they had several other cars with similar problems to do with battery charging in at the moment and no fix known!

I decided to keep the car as it was due in the following week for the software upgrade.

However since then although the electrical issue has not arisen again on three occasions now whilst the car is stopped at a junction on 'hold' and with the stop/start operating when I push the accelerator to start the car again it says 'engage gear' on the display - but it is already in gear. The car won't then move causing drivers behind to get agitated! The only was is to turn off the ignition and then restart - sometimes this takes a few goes - and twice the car then wen into limp home mode....

All not very confidence inspiring and I am hoping the dealer will be able to update me on what has been happening after its visit.

Apart from these problems I am very happy with the appearance and the lovely new interior....

Jag 1.jpg

Jag 4.jpg

Jag 3.jpg


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Wookiee
Posts: 238
Joined: Wed Jun 21, 2017 10:26 pm

Re: 2021 Fpace - Electrical and stop start issues

Post by Wookiee » Mon May 03, 2021 8:33 pm

I'd be straight on to Jag Assist. That's what it's for.
2018 Portfolio 25T; Firenze Red; ICTP 380; sliding pano roof; cold-climate pack; configurable dynamics; BSM; 20-way seats; privacy glass; adaptive dynamics; configurable mood lighting; spacesaver; LEDs; reclining rear seats; towbar

Kdbarclay
Posts: 22
Joined: Sat Jan 23, 2021 10:39 pm
Location: Highlands

Re: 2021 Fpace - Electrical and stop start issues

Post by Kdbarclay » Mon May 03, 2021 10:47 pm

Welcome to the club! I collected my new f pace on 02 March, returned it to dealer on 23 March and its still there in bits and a long list of outstanding faults. I have now had the Disco Sport HSE Jaguar provided 3 times as long as the car I actually paid for. Will be rejecting the vehicle shortly if its not fixed soon. Kenny
2021 R-Dynamic SE 204PS, Black, Black Pack, 19" Black 5 spoke wheels, Fixed Pan Roof, Black Roof Rails, Pixel & Front Fog Lights, Electric Tow Bar, Meridian Surround , Mars Red Interior, Ebony Headlining, Driver Assist Pack, Configurable Dynamics

zarakoff
Posts: 172
Joined: Thu Aug 29, 2019 10:16 am

Re: 2021 Fpace - Electrical and stop start issues

Post by zarakoff » Tue May 04, 2021 9:42 am

Lovely looking vehicle inside and out . Not good your getting problems if it’s a simple fix and all good after then all’s fine but if you get same problems again then I’d reject the car as a lemon . It’s definitely it what you want in a new car
F pace SVR blue gone
Coming 2021 f pace svr

zarakoff
Posts: 172
Joined: Thu Aug 29, 2019 10:16 am

Re: 2021 Fpace - Electrical and stop start issues

Post by zarakoff » Tue May 04, 2021 9:44 am

Live the red stitching nice touch that
Is that a blue fpace I can see in the wing mirror ?
F pace SVR blue gone
Coming 2021 f pace svr

MaxUK
Posts: 5
Joined: Sun Nov 11, 2018 5:14 pm

Re: 2021 Fpace - Electrical and stop start issues

Post by MaxUK » Sat May 08, 2021 2:22 pm

Yes that was the old one before it was collected. The car is in the dealer and I have a Discovery Sport now whilst we await for an answer from Jaguar. They have two others in there already... They think it needs a new battery and inverter but not really sure what the problem is...in terms of rejecting it that a bit complicated as it is a lease car so would need to go thru them - and I guess a new one would take months to arrive now...

Jagfpacejk
Posts: 4903
Joined: Mon Jul 25, 2016 6:58 pm

Re: 2021 Fpace - Electrical and stop start issues

Post by Jagfpacejk » Mon May 10, 2021 12:53 pm

Sorry to read your issues and nice car.

As others have suggested call Jaguar Assist as this will be the quickest option to get your car resolved.

Does not sound great when your dealer says they have others with the same issue and no resolve.
Ex Owner of a Pre Launch 1st Edition Supercharged V6 and a Ex Owner of 1st Edition Diesel V6

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JOCK55
Posts: 372
Joined: Thu May 24, 2018 7:12 pm
Location: Inverness-Shire

Re: 2021 Fpace - Electrical and stop start issues

Post by JOCK55 » Mon May 10, 2021 6:31 pm

I hope you don't live in North Scotland, MaxUK, as there is no Jaguar Assist in North Scotland (I believe it stops around Perth). Just a friendly AA man with NO specialist Jaguar knowledge and certainly no Jag spare parts. Strange when we all pay the same retail price!
MY19 R-SPORT, Caesium Blue, Ingenium i4 300PS Turbo Petrol, AWD with all the bells and whistles.

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