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Discussion Starter · #1 ·
I wanted to start by thanking every single contributor on this forum, because as someone who has lurked for 6 months and read most of your wise words you have all helped me maximise my chance of getting the right car for me and my family. And lets face it for those of us who are not yet plutocrats, oligarchs, lottery winners or the spoilt lovechild of an A-lister, £40 - 65K is serious dosh and therefore spending it wisely is incredibly important.

So how have you all helped?

Configuration Stage

Which Colour ? What Options? What's value for money ?

From my point of view colour and key decisions namely "to black pack or not to black pack" are personal choice. I changed my mind a dozen times based on the configurator and then on what I could see of the early demo cars. Bottom line - this car is gorgeous. It looks stunning in pretty much every combo, the free colours look good especially Polaris White and the metallic colours really look amazing when the sun is shining and look amazing but quite different when it isn't. So scour this site and its US equivalent (fpaceforum.com) for pics and go see cars in showrooms and hopefully chat, wave, point and wolf whistle at us lucky buggers who already have our cars. I went for the private ambulance / bat mobile / stealth ship and that was because I passed a Jag dealers dropping one son off at uni around the end of April and saw several colour combos I hadn't seen at my nearest garages.

Turning to options; - again for me options are personal, and depends on what we can afford and value. I went for the following:

Fixed Pano roof - for me transforms the light airiness feel of the cabin
ITCP (380 W)- I'm a techy - its leading edge. I love the TFT drivers screen. I think and hope it will be enhanced by future updates and 3rd party software. I like my music but not enough to justify the extra for the 850W.
10 way memory seats pack - Last word very important as you need this to get the electrical steering wheel and mirrors adjustment. Essential for me and Thumbelina, but cant help feeling the 14 way would have been worth the extra.
ADSR - Not used yet but might need it for annual ski trips to Europe
Space Saver wheel - No choice need an emergency and needed boot space
Remote Seat levers - Best £50 I spent as after 12 years of SUV ownership I don't need to open rear doors find catch, tweak headrest and collapse seats often in pouring rain and carrying armfuls of crap
Cupholder - Its ok - Didn't get the fuss but spent another £50 in case
In Control Secure- Thought this would be a must for insurance but sort of feel it was money that didn't need to be spent and with hindsight should have been spent on the 14w seats

Wheels - Massive Tip - Buy the biggest you can afford or want if you are going off road regularly, the wheels have a big influence on the end appearance of your vehicle

Finally Jet Black Seats, Black pack & Privacy Glass were must haves as Batman & Owners of Private Ambulances don't like people looking in to their vehicles - and the privacy glass is surprisingly opaque. In the end went with oyster headling cos I thought my mood might need lightening after a hard day transporting corpses or saving the people of Gotham from yet another baddie!

Buying Process

I test drove both the 2.0 and 3.0 litre because I wanted to see and feel the relative differences. Now for me I went with the 3.0 litre because of a combination of performance, looks and the extra kit which comes with the car. But the 2.0 litre is a great car with a great engine and if that's your pick I'm certain you are going to love it.

Shop around for dealers - I walked out of the 2 most local ones at the sheer level of poor salesmanship, now I maybe new to the marque and I may have caught the sales people on a bad day but this was unbelievably poor. (Although as a slight aside I went to one garage with my 2 sons who are big athletes to check out the car and get their opinions. When in the showroom we all thought it would be a good idea to see what it is like with the 3 of us in the back seat useful if you have a family of 5 adults - So I got in the middle and my sons got in either side shut the doors and we were genuinely surprised about how much room there was at least as much as the XC90 this car was replacing so that pretty much decided it we were having the FPace. The only immediate problem was that when each lad tried to get out in turn, we realised the showroom car had the child locks activated. So after much laughter we had to meekly call out to be set free - although we were slightly tempted to remain in situ and scare the bejesus out of the next person to sit in the driver seat!!)

Anyhow, there was no way I was going to deal locally so I went onto carwow and whilst as of today you wont get it cheaper, 5 jag dealers will contact you and they are likely to be some of the better ones from a customer service point of view. Since that time many of you have made recommendations and that's another route I would go down if I was in the decision making phase today. BE WARNED, this is Jaguars Achilles heel at the mo. I've been fortunate to own a number of car marques above and below the level of Jaguar and they punch well below their weight. I went with Harwoods Brighton ( 80 miles away !!) and worked with a really nice helpful and knowledgeable chap Tony who is a petrolhead and loves his cars. However, he is not a man you are going to deal with. No negotiation. No free trips to the factory. No free service pack. No switching summer tyres for winter ones. No free cupholder cover. Nothing. Nada. Never. And as you can see this has left a tincy wincy bad taste as I have never ever spent so much on a car and got nothing off or thrown in. So well done to all of you who got a deal, I think armed with what I know now I would approach Tony differently but without fear of moving to another recommended dealer if I didn't get at least the 5 years service pack thrown in.

Furthermore communication from Tony was ok, in fairness his dates from the outset were pretty much spot on, but armed with info from this forum I felt I was far more informed with the cars minutae and it was me chasing to get the car called down, paid for etc. He did let me know you get 7 days free insurance and £250 excess charge refund for free so took both of these which I was blissfully unaware of.

Pick Up

The advice I took on board before turning up

1) Take at least 2 hours (Paperwork takes a chunk of this)
2) Take a list of all the possible issues and check them off against your car, shut lines, dipping reversing mirrors, battery connections etc
3) Take a list of all your extras and make sure you got them
4) Take a favourite CD to test stereo
5) Take a SIM card (The 3 12Gb Amazon card works well)
6) Download the Jaguar Remote & Jaguar Route Planner Apps
7) Sit with Sales person and go through what is important to you on the car so you are comfortable with how things work

Based on you advice and my knowledge and experience I wanted my phone pairing and testing, I wanted the data SIM installing and then I wanted to go through the ITCP set up as per the Jaguar website, so I knew when I left that I could set a destination, how to get the map to hold north, how to change music sources, work the Apps and understand how to switch between driving modes, set up configurable dynamics and general turning off of the non convenient convenience features.

Big Advice - Get them to show you how to get the front sensors to work, not always automatic and could lead to expensive mistake when driving forward into parking spaces!!

Finally there were a couple of pick up surprises, one Thumbelina was given some quality flowers, a couple of key rings were added. The car had a full tank of fuel (which was lucky for Tony cos at that point I had read lots of people had been given just half a tank and I had honestly decided that in that scenario I would have refused the car if he had refused to fill it)

Post Pick Up

More brilliant advice meant I did the following

a) Checked Tyre pressures and deflated to approx. 35 psi. So far I'm loving the ride its fantastic especially on A & B Roads and motorways, but understand the comments re odd wibbly wobble you get over car park speed humps

b) Car Insurance - OMG - Just how cheap is Direct Line!! £240 for me then £30 off via Quidco. It's the cheapest Car insurance I've had for any car ever!! How does that work? I also got GAP insurance for 4 years from ALA cost £283 via a link from Honest Johns website which gave me 10% off.

c) Downloaded music onto data stick ( I noticed the cars USB ports are Superspeed ones so to take advantage of this I purchased the following v3.0 64Gb USB for about £25. https://www.amazon.co.uk/dp/B00CIYFQFA/ref=pe_385721_149668221_TE_dp_2
This allowed me to transfer approx. 150 albums from itunes to the stick in about 15 mins!! And it works fabulously in the car.

d) I set up the music system +1, +5, +4 based on feedback from this forums audio bods and moved the centre of sound just back from centre and rather than stream my music over Bluetooth I used the memory stick above and boy did it sound better. So apologies if in the future you ever wave to me and I ignore you - I may be simply lost in music

e) Car Detailing - So you guys introduced me to this concept and I found the most amazing guy - Bradley of Concourse-Detailing.co.uk (07545 959505) based in between Reading & Hook. He is a one-man band but what a great guy and what a perfectionist. Look at his website, and he is really reasonable; on the lower side of most of the estimates I have heard on this forum but his work is fantastic. How do I know, well before he got his hands on the FPace I let him work his magic on my wife's 3 year old Porsche which he cleaned, polished, outside and in, waxed, coated the hood and painted the brake callipers. It's a nice car but after he finished it genuinely looked far better than when we bought it new. So he was definitely getting the Jaguar I just needed to decide on what level of protection I wanted. In the end I went for G-Techniq Crystal Serum & Exo overcoat - It's the most expensive but comes with a 7 year guarantee. When I dropped the car off with him we went over it and he discovered huge numbers of paint swirls and patches where bird crap had got through the lacquer and the Jaguar prep people had tried to buff out the worst of it. He also said that Jaguar paint is notoriously soft so he would always get it protected to some level. Anyhow after 2 days TLC it looks amazing, water beads off it and to say I'm delighted is an understatement. This is not an advert, I don't know Bradley from old and I'm sure he is not the only one out there, but if you are seriously thinking of getting Supaguard or similar please look into ceramic coating car detailing. Its like Garlic Bread - It's the future!!

Experience

Done about 800 miles in about 10 days. One long trip 350 miles the rest a mix of short rush hour commutes and longer journeys. Overall average is 34mpg. Best is 42mpg worst 27mpg. Still running it in with odd lapse and showing off episodes so hoping that as I get a little more heavy footed, the loosening engine might mean I maintain these figures which will be great.

I cant really top Catwomans list of positives so wont attempt to, but wanted to add I think my car is better than the early demo versions. The materials feel better especially the steering wheel which is covered in the most fantastically soft leather, (maybe I was lucky and got the cheeks from a Kobe cow that had its unfair share of massages) but this is the best steering wheel feel of any car I have ever driven including Bentleys or Astons.

Yes there are tiny niggles but I think for the vast majority of mine have been exacerbated by dodgy cables, fat fingers or RTFM syndrome (not reading the manual)

So in summary please pat yourselves on your collective backs especially those of you who regularly post, because you made a massive difference to me and I suspect a great many of my fellow lurkers. For those of you who clearly have real mechanical or electrical issues I am genuinely sorry, I would be gutted in your position, I hope that you get sorted out in a timely fashion and that you can get back to having the experience I am enjoying, but thank you for posting because forewarned is forearmed. And finally a big thank you to the individual or individuals who set this forum up, you did a great thing and I for one am truly grateful.

A few pics for those who are still awake!!

All the best

Mike

Wheel Tire Vehicle Car Vehicle registration plate


Wheel Car Tire Land vehicle Vehicle


Motor vehicle Plant Automotive design Automotive exterior Mode of transport


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Thanks for this post - great summary of the fantastic advice people have added to this forum. Will be a really useful starting point the final stages of my own order.

Can I ask how much the crystal serum protection etc costs around?

Cheers.
 

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Discussion Starter · #3 ·
Appreciate you reply Jander101

Depending on what exact paint protection you go for depends on what you will pay. I got charged circa £700 which included the bodywork, wheels, glass inside and out and protection for carpets and seats. Wouldn't hesitate on a dark coloured car but Silver and Greys hide the dirt better generally anyway so might not be as important to go for the 7 year guarantee stuff

Hope this helps

Mike
 

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That's what forums are all about, you may not agree with all peoples views on many issues, colours, trim to have this or not but it all helps everyone to try to make sense of it all.

Its also great to hear how everyone is getting issues resolved ect ect.

Your Fpace is a stunning looking black.
 

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Thank you for your post.

I am almost at the stage to finalise my order.

I can't decide between white with the black pack and 22" black wheel, or black with the normal Matt silver and 22" silver wheels.

Inside will be red & black. I'm only going 380w ICTP because I will be upgrading the audio through a local specialist shop anyway.

Few other options I am definite on like electronic towbar.
 

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Discussion Starter · #7 ·
Thanks JLRnumber5. I've enjoyed your posts enormously I feel we have a lot in common. But Arienne has little to fear I'm a one post wonder!!

Cheers for your comments jagfpacejk

Both options will be fab big pimp. Out of the 2 I would edge for the white black pack combo to set off the red black leather combo at its best

All the best
Mike
 

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Great post Mike.
Sometimes reading about some of the problems other people have been having you have to question your sanity to be spending such a sum on your car. However, reading about your car and your experience has got me rather excited again - just another 6 weeks to wait now!
You obviously have impeccable taste - as you have a very similar spec to mine!
The detailing guy sounds great - I may look him up. Did you say it was two days he had your car to do the described work? Did he ask for any specific prep (or not) by the dealer?
 

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Thanks Mike,

Great informative post and great looking F-Pace. Black is back , that's for sure! :twisted:

Thanks for the audio tips they will certainly be included in my checklist. Not too sure about the G-Techniq Crystal Serum & Exo overcoat protection here in Western Australia but I had a similar type 5 year protection on my current RR Sport and it has certainly made a difference in our harsh sunny climate here. (Slightly different from yours I expect :D .)

Here in Western Australia the same dealer principal owns all 3 WA Jaguar dealers, but, that being said, I tried numerous Jag dealers in the Eastern States and the folks here were certainly the most obliging , friendly, helpful and professional of them all and I was very happy with the service and the deal. Certainly early days yet but I have secured 5 years free servicing and am very happy with my deal. Talking candidly with them I feel JLR Australia run a very tight ship with regards to expectations from their dealers.

From some of the info in your post we need to start getting together an acceptance criteria checklist for members to address know concerns and issues on pick up from their dealers.

Thanks again for the informative post and enjoy your "Black Magic"".

Cheers....Wayne
 

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Discussion Starter · #11 ·
Thanks bonkers

Sorry it was such a long post but I wanted to put the record straight for those waiting that you really should be excited.

Regards Detailing guy: Bradley wants car for 2 whole days. He asked for no prep but harwoods prepped anyway but don't think it was a huge problem. Biggest potential issue is Bradley's waiting list. I booked him for this job end July and got 8/9 sept

Good luck. Hope your experience matches mine
 

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Is there a prize for the best first post?? If so, I think we have a winner.
 

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Growler said:
Is there a prize for the best first post?? If so, I think we have a winner.
Blackjagmike - Fab post, really enjoyed reading it. Lovely write up, superb style and subtle humour. I felt the joy you and your family experienced at each point of your buying journey - especially when you & the boys found yourselves trapped in the back of the showroom F-Pace due to child locks!

This forum is maturing nicely. At present it's almost all about the buying process and early snagging issues. Over time it will deepen as folk add more and more - I have been a member of the XC90 / XC60 forum for ten years. It's been fun, saved me a fortune, guided my dealer's technicians when they were at a loss with my car and enabled me to get more from my two Volvo's than I otherwise would have. Probably the very best tip was when the hanger broke free from my rear exhaust on the XC90 - some would say that it was a whole rear exhaust section for replacement but the Forum Community gave me a hyperlink to an eBay listing and £14 & 45mins later the whole thing was fixed - wow!

There is a good vibe to this forum. A great mix of folk. Long may it continue!

Best wishes to all & especially to blackjagmike for a great read & pics.

Arianne
 

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I must agree a very good read. Mine are always short and sweet but enjoy reading the longer in depth posts!
 

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Great post and you've detailed some of the key points that perhaps we wouldn't have known about or been able to compare.
The underside of the arch when I picked up I thought was missing a cover - others quickly confirmed it wasn't then we had somebody link the tech that actually goes into it and why it's like that - fantastic,

Detailling - another thing I'd never have gone with - ceramic coat ! Great,

Gap and alloy insurance - again probably wouldn't have bothered - glad I did as already Kerberd my wheel today - typical,

Really helpful useful forum and people. Cheers all.
 

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Hi Mike,
Great post thank you for taking the time to detail but the build up to purchase and the actual owning of the car. Yours looks really really nice. I will not own another black car as I do not have the patience to keep it looking mint, so always appreciate the photos you guys put on here that are black, and always immaculate.

Well, I have almost down the waiting now, two/three weeks to go now to delivery. This forum is proving invaluable from stereo settings to what kit I have ordered and what I should have ordered, to the good and bad of ITCP. Loved it all.

Long may it last, and you enjoy your ownership experience.
 

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Bloody hell! Direct Line looking at £350 a year (with business use in), my current provider wanted £700... Mike, I owe you a pint!
 

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blackjagmike said:
Appreciate you reply Jander101

Depending on what exact paint protection you go for depends on what you will pay. I got charged circa £700 which included the bodywork, wheels, glass inside and out and protection for carpets and seats. Wouldn't hesitate on a dark coloured car but Silver and Greys hide the dirt better generally anyway so might not be as important to go for the 7 year guarantee stuff
Sorry to ask a million questions - but is that £700 + VAT? Or all in... as that is £400 cheaper than Gemclean?
 

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blackjagmike said:
It was less than £700 all in
:D Add another drink to your tab!!!
 
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