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Discussion Starter · #1 ·
Is it just me or is anyone else finding the start button to really need a good old press?
Coming from my Evoque with what i assume to be the same button, I think i have about 60% success rate on the first press - Both on Start and Stop- Am I missing something or do i have a problem with the switch? With the Audio staying on until the door is opened, and the quiet cabin and engine, I keep find myself stepping out with the engine still running.

Maybe it needs to be held down for longer or harder? Either way, its very different to the RRE.
 

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Discussion Starter · #4 ·
Mig said:
Have the same feeling on mine Ben :)
Same as me or same as RRE?
 

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I have had two or three instances where it tried to start and then nothing after a few flashing lights, I had to get my fob and hold it near the steering column sensor... each time I was fairly sure I hadn't pushed button very hard. Now I treat it to a much harder press than my old XF and problem has "gone" but if the button breaks then Jaguar can deal with it! But I'd rather it just worked!
 

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Discussion Starter · #6 ·
Come to think of it - Yes! I have noticed that the dash starts to respond to the button press, but as i release - it all stops.
 

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From the manual (http://www.ownerinfo.jaguar.com/document/4A/2017/T19974/23624_en_GBR/proc/G1660244)

For vehicles with a diesel engine, the delay period before cranking begins is longer in low ambient temperatures. The extended delay period is due to extended glow plug operation. During this extended delay period, the brake pedal (automatic transmission) or clutch pedal (manual transmission) must remain firmly pressed.
 

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jinjin said:
From the manual (http://www.ownerinfo.jaguar.com/document/4A/2017/T19974/23624_en_GBR/proc/G1660244)

For vehicles with a diesel engine, the delay period before cranking begins is longer in low ambient temperatures. The extended delay period is due to extended glow plug operation. During this extended delay period, the brake pedal (automatic transmission) or clutch pedal (manual transmission) must remain firmly pressed.
That's what I do but I have to really press the button quite hard. The F-Pace is my 5th diesel using direct injection which does have a much shorter warm up lag than older style diesels with mechanical injectors and during my ownership period so far, mid June to date, we've barely had a morning below 20 Deg C so trust me this isn't me being impatient, the button is a tad fussy.

I have also found that when sitting in the car switched off for say 10 mins (perhaps waiting for wife) that the car cannot find the key anymore so I have to wave it around the steering column which probably looks quite odd from outside given where my hand is and the sensor!
 

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This is my first diesel and given I've only had the car less than a week I can't say I've noticed. There has been the odd time where I press the button and the thing just flashed, but pressing again it seems to be OK
 

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Discussion Starter · #10 ·
Since owning the car here in southern Spain, the ambient temp has been around 37 degrees. So hot that the grease on the sliding curtain for pano roof smells super strong. Doubt its a temp issue for me :)
 

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Take it to the dealer for either confirmation that all is well or "we need to do something about that". If the visit proves favourable and and you are happy with their service you could tick them up in this thread, without naming names if you so wish, so that we can convince all those (or those few) FP owners on here that this new vehicle is not the worst in the world and that not all Jaguar Dealerships provide nothing other than poor service.
 

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Sorry, meant to say tick them up in my "Has anyone" thread so that we can help to alleviate some of the fear and trepidation (overkill intended) being suffered by those members of the Forum who are still to collect their vehicle and who turned to the Blog in the hope of some much more encouraging reading.
 

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Beninspain said:
Since owning the car here in southern Spain, the ambient temp has been around 37 degrees. So hot that the grease on the sliding curtain for pano roof smells super strong. Doubt its a temp issue for me :)
Ah maybe if I drove to Spain I could unstick my stuck pano blind!

Not had any of the issues highlighted here.
 

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DIW said:
Take it to the dealer for either confirmation that all is well or "we need to do something about that". If the visit proves favourable and and you are happy with their service you could tick them up in this thread, without naming names if you so wish, so that we can convince all those (or those few) FP owners on here that this new vehicle is not the worst in the world and that not all Jaguar Dealerships provide nothing other than poor service.
Easily said but difficult when talking to people who do not want to listen. I'm building evidence of the things that don't work as described (or just not at all), I gave them this in a written list last time (2 weeks ago) that they had the car but said that they couldn't replicate. Its bloody hard! Today for example reverse mirror showing rear after driving forwards a wheel a mile down the road, this time I stopped, videoed the dash showing car still in drive then showed mirror and as I pressed memory button recorded mirror moving. This is my beef with the dealers they treat me like I'm stupid! So now I'm treating them the same, all issues will be recorded best I can and sent to their service dept and MD if necessary. Its not acceptable level of service to disbelieve the client.
 

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I did say: "if the visit proves favourable". RaVolVor, I feel for you and the disappointment you are experiencing must be horrendous in view of the anticipated nature of this new vehicle. I sincerely hope that with not much more delay someone can have it all sorted so that you can enjoy owning it in the manner you had hoped for. Good Luck.
 

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DIW said:
I did say: "if the visit proves favourable". quote]

I know I was highlighting the challenges of this simple statement! ;)
I'm sure all will get resolved eventually but that might be "in spite of" rather than "because of" my dealer.
 

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DIW said:
Sorry, meant to say tick them up in my "Has anyone" thread so that we can help to alleviate some of the fear and trepidation (overkill intended) being suffered by those members of the Forum who are still to collect their vehicle and who turned to the Blog in the hope of some much more encouraging reading.
It seems you do t want to hear from those of us with problems, I am get a bit fed up of feeling I need to justify myself to talk about faults.

For the avoidance of doubt! I like the car, it's a great drive BUT there are issues and by reading this you can arm yourself with what to look for when you get your car, or you can choose to put on the rose tinted glasses put your fingers in your ears and hope for the best. And indeed I hope you get a great car with no issues BUT you may not and personally I would like to know what to look out for.

I totally agree the people with less issues are less likely to come on here to say how great the car is, they are probably to busy enjoying it and lack the motivation of those with issues.

I sincerely hope JLR read this and fix the issues we declare so that those of you waiting for vehicles have less issues.

However being unable to drive my nice new shiny Jag for a week at less than two weeks old due to defective part (s) is p*ss poor. I have been lucky enough over the years to have approx 12 new cars, only one has ever had a fault in the first three years of ownership that stranded me by the roadside and none have needed more than a day with service dept.

Even with a Monetgo, Escorts, Sierra's Cavaliars (company stuff I was doing 35-50k miles a year in no problems, fiesta, VW up for my children, better dealership sales experience, boringly reliable. All my German stuff fine.

So summary for new customers to the marque:
1. My sales experience with both the Dealer and Jag, poor if you want to know why private message me or look at my old posts
2. I fail to understand why for brand pitching against other premium brands why JLR CS process is so poor, i.e. Why do they make the dealerships photograph faults and take days to approve repairs, is it they don't trust the dealers to be honest and it will cost JLR money, the result is simple repairs take much longer than necessary which results in poor customer service. The regime seems designed to save as much money for JLR as possible DESPITE the effect on the customer who has just forked out a considerable sum. This is NOT the behaviour of a brand that cares about its customers.
3. Despite this the Design of the FP is great, it is in a category of one in terms of its dynamics versus space. It's engaging to drive.
4. But so far the execution as Jag ramps up to becoming a volume producer for the first time in its history has been variable, some cosmetic issues panel alignment etc., fortunately less mechanical and the dreaded s/w issues (harder to fix) with ITCP
5. Once execution becomes consistent and the s/w issue is fixed it will be great.
6. On balance I think JLR have great design, a very well developed understanding of how to price there cars (to generate maximum profit) but no real conception of what good customer service is, compounded by a dealer network that hasn't had this volume to deal with before. I think this last point is due to being a niche producer rather than volume and once they get through the growing pains they will hopefully grasp that to be seen as premium it's not just design and price but the service needs to reflect that too to earn the right to be viewed as a premium product.
 

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Sorry Gman, It has never been my intention to suggest that those who have real, genuine, surprising upsetting problems should not record, inform,discuss and play hell about them in the Forum when there are umpteen other threads where this already occurs and for which the content is very much appreciated for all the reasons you clearly stated. Given, in my opinion that the balance of the topics being discussed lay in favour of the dissatisfied, I just wanted to get some views of those who were satisfied with most of the experiences throughout the whole shooting match. Have no axe to grind in any of this, I assure you. This is proving to be a very useful and informative Forum indeed. Take care.
 

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Forums for anything are by nature visited by people mostly affected adversely. No one ever writes to say well done.... has anyone thanked their gas provider for top quality gas... I don't think so!

Car forums tend to be followed by enthusiasts keen to get the best out of their cars or new buyers looking for the inside information. Its very unlikely any car forum out there has more positive postings than those discussing faults, issues and most importantly solutions. I find forums the best way to get something fixed by people with a common calling and enthusiasm.

In summary I believe the F-Pace is great (really it is!) , not perfect but damn good!
One shouldn't really need a forum for new cars, but when something isn't quite right and the dealers are a struggle, use a forum - they may have discussed a solution already! And if not , one might get found by asking a question!
 
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