[Tim W]

When I washed the car yesterday I noticed some corrosion on the chrome insert within the side steps.

On Wednesday evening I contacted the dealer by email with a photo of the issue. See attached.

I got a call this morning (Thursday) to say it will be changed and can I get the car to them next week?

So it's booked and ready to be done.

Perfect service, but poor quality that road salt has caused the corrosion, still it's being sorted so all good.

Dealer is Guy Salmon in Northampton.

 

[Jagfpacejk]

Good to hear that the issue has been resolved so quickly, as you say the quality is not too great though, let's hope the replacement ones were better made.

 

[Tim W]

Took the car in today, new step fitted, good experience from a professional dealer.

 

[Guest]

good to hear some positive news about dealers.