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Discussion Starter · #1 ·
MY Dealer is Stratsone Newcastle.
I picked up the car on the 10th May , I noticed the inserts in the air intake at the front of the car had rough edges on the back.
The Service manager agreed to order new parts and fit them.
29 days later I heard nothing even though i had enquired several times, I rang and spoke to parts manager who had no knowledge of the order and then ordered and they arrived yesterday and are being fitted today.I have also asked them to look at several other small issues with the car.

The dealership is very defensive when you talk to them about issues and they hate the forum.

I will keep the forum informed of my progress
 

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Discussion Starter · #3 ·
I have picked the car up and all issues have been resolved apart from the ill fitting boot and they have wrote to jaguar to ask for a solution.

T
 
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