[HML]

Hi All,

Happy new year.

My car told me I should/could update my maps. So I went to the Jaguar Route Planner site, logged on and was told that a new map was available: Europe & Russia map, Latest version available:08.030.0127.0153Size:Approx. 33 GB
However, when I press on the downloads button (having ensured that I have the latest downloader installed), I get this:

Is anyone else experiencing this?

Regards
H

 

[w36613]

Hi All,

Happy new year.

My car told me I should/could update my maps. So I went to the Jaguar Route Planner site, logged on and was told that a new map was available: Europe & Russia map, Latest version available:08.030.0127.0153Size:Approx. 33 GB
However, when I press on the downloads button (having ensured that I have the latest downloader installed), I get this:
View attachment 9052
Is anyone else experiencing this?

Regards
H

Same issue for me.

 

[HML]

Same issue for me.

Thanks for the answer. I suspect this must be a problem with their server.... hopefuly someone at their end will notice the issue as i cannot find an e-mail address for the HERE Europe B.V.:
The services provided to you on this site (i.e., your purchase of a product and related fulfillment services) are performed by HERE Europe B.V., Kennedyplein 222-226, 5611 ZT Eindhoven, The Netherlands, Phone : +31 (0) 40 744 12 42, Managing Directors: Robert A.J Houben, Franciscus M. van Haaren. Use of the services is subject to HERE Service Terms and Privacy Policy.

 

[Wookiee]

They occasionally have issues like this. It's usually sorted out in a day or two.

 

[idrobbo]

Someone suggested elsewhere that a site certificate may have expired at the end of 2021, and due to the holidays the right people not yet in to fix. Seems plausible.

 

[w36613]

Someone suggested elsewhere that a site certificate may have expired at the end of 2021, and due to the holidays the right people not yet in to fix. Seems plausible.

Working now.