[Pos.k]

Had an email through late last night inviting me to participate in a survey about my vehicle ownership experience.
Fairly detailed, and was clearly driven by the range of issues we have been experiencing trying to gather data about the situations when we have had issues.
Told it like it is!

 

[jinjin]

Only one was been the dealer experience one a few weeks after having the car

 

[Pos.k]

Only one was been the dealer experience one a few weeks after having the car

No, this one was specifically fishing for info about issues with the car, functionality, what happens, when, under what conditions etc
...like a proper fact-find

 

[Jagfpacejk]

Nope, was it 100% Jaguar and not a third party as I have had third parties doing this on previous vehicles?

 

[Pos.k]

No defo jag, and they knew what they were fishing for.....and they caught it!

 

[Jagfpacejk]

No defo jag, and they knew what they were fishing for.....and they caught it!

Post the e-mail on here please, interested to see what they are asking.

 

[Pos.k]

The email was just a link to an external survey specific to me.
It was REALLY detailed and drilled down into the areas I was not happy about, specifically looking for the circumstances when stuff failed - to try and replicate, I would imagine!
Trouble is that so much of this stuff is so random.

 

[Jagfpacejk]

The email was just a link to an external survey specific to me.
It was REALLY detailed and drilled down into the areas I was not happy about, specifically looking for the circumstances when stuff failed - to try and replicate, I would imagine!
Trouble is that so much of this stuff is so random.

So the link will not work for others?

 

[Pos.k]

No, it was a one time use - link now goes to a page saying survey was successfully submitted and not able to edit or resubmit answers.

 

[Jagfpacejk]

No, it was a one time use - link now goes to a page saying survey was successfully submitted and not able to edit or resubmit answers.

OK that's a shame, we could have all given them some feedback.

 

[Pos.k]

No , it's just me!
I've giot a friggin target on my back!