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Hi Amelia,

I know we give you a huge amount of grief on this forum but could you read this sad story:

http://www.fpaceforums.co.uk/viewtopic.php?f=8&t=1432

I wonder whether quietly and without providing any response on this forum, someone from Jaguar HQ might want to have an informal word with the dealer principal on the phone. £1k refund seems a small price to pay to stop the tsunami of adverse PR which is building right now.

Google and Bing scrape these forum threads hourly and then they appear on their search engines. See attached screen grab this morning.

Best wishes to you.

Arianne
 

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