Search found 186 matches

by CS@Jaguar
Mon Nov 12, 2018 2:43 pm
Forum: Jaguar Customer Relations
Topic: Complaints regarding Jaguar Assist
Replies: 24
Views: 2301

Re: Complaints regarding Jaguar Assist

Like most things in life today. The Brand and Product can be great, but the people that work for them can lower the bar of expectation if they are only picking up a wage and not supporting the person that pays the wage. I have called out Jaguar Assist twice to the same issue. The Amber Transmission...
by CS@Jaguar
Mon Oct 15, 2018 10:56 am
Forum: Jaguar Customer Relations
Topic: Endless Problems
Replies: 22
Views: 5615

Re: Endless Problems

Ive had loads of issues with my f-pace, Ive lost all confidence in the car. Its been in for multiple electrical faults since Ive owned it and Ive formally rejected within the six month period. However jaguar are dismissing my rejection. What options do I have? Dear NEUK, I am sorry to learn of your...
by CS@Jaguar
Fri Oct 05, 2018 3:04 pm
Forum: Jaguar Customer Relations
Topic: Problem following On-Line Service Booking
Replies: 5
Views: 854

Re: Problem following On-Line Service Booking

I can’t use the book a service online. My dealer can’t update my vehicle to being a Jaguar from my traded in Landrover last February. Every time they say they will change it and it will take 30 days to become correct it doesn’t. Don’t even know who to escalate this to unless CRC can help? Nobody wa...
by CS@Jaguar
Fri Oct 05, 2018 2:54 pm
Forum: Jaguar Customer Relations
Topic: Problem following On-Line Service Booking
Replies: 5
Views: 854

Re: Problem following On-Line Service Booking

My car was due its second service at the end of September. I telephoned my local (30 miles distant) Jaguar dealer to book a date but the Service dept was busy and I was promised a call back. I didn’t get a call back! Tried again the next day – with the same result. A bit fed up with waiting for a c...
by CS@Jaguar
Fri Sep 21, 2018 12:27 pm
Forum: Jaguar Customer Relations
Topic: Winter Tyres
Replies: 26
Views: 2027

Re: Winter Tyres

Thanks Becci, It would be good if you can get an answer from Continental , they do say on their own website that they are currently liasing with several manufactures for type approval for the 860 S and I was hoping Jaguar was one of those manufacturers. Thanks HI June16, Continental have advised th...
by CS@Jaguar
Wed Sep 19, 2018 1:46 pm
Forum: Jaguar Customer Relations
Topic: Winter Tyres
Replies: 26
Views: 2027

Re: Winter Tyres

Hi I am, as I guess many others will be, looking for winter tyres shortly. I have 255/55/R19 tyres fitted. I’ve looked at the OE recommendation in the manual , which shows the same tyres as listed in topix http://www.ownerinfo.jaguar.com/document/4A/2018/T19987/25632_en_GBR/proc/G1879446 I noticed ...
by CS@Jaguar
Tue Sep 18, 2018 11:36 am
Forum: Jaguar Customer Relations
Topic: Winter Tyres
Replies: 26
Views: 2027

Re: Winter Tyres

Hi I am, as I guess many others will be, looking for winter tyres shortly. I have 255/55/R19 tyres fitted. I’ve looked at the OE recommendation in the manual , which shows the same tyres as listed in topix http://www.ownerinfo.jaguar.com/document/4A/2018/T19987/25632_en_GBR/proc/G1879446 I noticed ...
by CS@Jaguar
Fri Sep 14, 2018 10:19 am
Forum: Jaguar Customer Relations
Topic: Winter Tyres
Replies: 26
Views: 2027

Re: Winter Tyres

Hi I am, as I guess many others will be, looking for winter tyres shortly. I have 255/55/R19 tyres fitted. I’ve looked at the OE recommendation in the manual , which shows the same tyres as listed in topix http://www.ownerinfo.jaguar.com/document/4A/2018/T19987/25632_en_GBR/proc/G1879446 I noticed ...
by CS@Jaguar
Tue Sep 11, 2018 11:51 am
Forum: Jaguar Customer Relations
Topic: Servicing
Replies: 1
Views: 402

Re: Servicing

Hi all service soon light has just come on remote Dose any one know how much first service is on a 2.0 petrolEngine model. Hi Jagman2017, Thank you for your enquiry. The cost of the Service would be dependent on the level of service your vehicle requires. I can confirm that you would need to arrang...
by CS@Jaguar
Wed Aug 22, 2018 11:16 am
Forum: Jaguar Customer Relations
Topic: Complaints regarding Jaguar Assist
Replies: 24
Views: 2301

Re: Complaints regarding Jaguar Assist

As I have had the exact same fault, completely dead battery overnight. Mine is 5 months old, I called jaguar assist who replaced the battery. I waited 4 hours for them, being at home it was less of an inconveinience so I could afford to wait and not take the AA. Having rejected two Discovery Sports...

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